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Are you a voracious consumer of K-pop music and goods? 

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Do you strive to contribute to the bigger picture process of helping your favorite K-pop artists?

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Want to be a part of our mission in giving each and every one of our global customers their "OMG, IT'S HERE!" moment?

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Under the umbrella of SubKulture Entertainment, SubK Shop is a Los Angeles-based, fast-growing E-commerce site, specializing in K-pop albums and merchandise.

Join the SubK Shop team in bringing K-pop a little closer to fans across the world by applying to one of the roles below today!

We're seeking ambitious, big thinkers who are as passionate about producing results as they are about K-pop, K-entertainment, and the E-commerce space, and who are community-minded, driven self-starters that thrive in a fast-paced environment. Prospective team members must exemplify EXCELLENT communication (both written and verbal) and organizational skills, possess the ability to prioritize and work independently with minimal supervision, and demonstrate a problem-solving approach.

** Please note that you will only receive an email response if you've been selected to move onto the next round of the hiring process.

** Check back periodically for newly available positions/internship opportunities!

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[ SOCIAL MEDIA MANAGER ]

The Social Media Manager plays an essential role in increasing brand awareness through the effective use of social media outlets. They will be responsible for planning, developing, implementing, and managing creative strategies for all social media accounts under SubKulture Entertainment and SubK Shop to ensure high levels of web traffic and customer engagement.

Our ideal candidate has past social media marketing and/or relevant experience, up-to-date knowledge of K-pop, K-entertainment, and current trends in digital technologies and social media, and is excited about finding ways to grow followers and help increase sales. They are enthusiastic, have excellent organizational and communication skills, and enjoy working in a fast-paced environment. This is a FULL-TIME role with a hybrid schedule of remote and on-site days at our Anaheim office location.

 PAY 

• Starting from $3,300 per month ; DOE (depending on experience)

 
 BENEFITS 

• 401(k), Employee discount, Paid time off, Tickets to K-pop events, Professional development assistance

 
 KEY RESPONSIBILITIES 

• Planning and developing social media and newsletter campaigns
• Creating, curating, and updating marketing/social media calendars based on monthly goals
• Generating, editing, publishing, sharing, and crafting compelling, engaging, and relatable content daily (original text, photos, videos, etc.)
• Posting content across social media accounts such as Instagram, Facebook, Twitter, TikTok, Pinterest, etc.
• Communicating with followers, responding to queries in a timely manner, and monitoring customer reviews
• Using social media marketing tools such as Hootsuite to create and maintain the company’s brand
• Overseeing the design and general look of social media accounts
• Staying up-to-date with current technologies and trends in social media, design tools, and applications and informing management of changes that are relevant to the company’s marketing activities
• Performing research on current benchmark trends and audience preferences
• Designing and implementing social media strategy to align with business goals
• Monitoring SEO and web traffic metrics
• Setting specific objectives and reporting on ROI
• Setting key performance indicators (KPIs) for social media campaigns and measuring a campaign’s performance against the KPIs
• Analyzing data and monitoring running campaigns as well as customer expectations according to past social media activity
• Identifying strategic weaknesses and making recommendations for improvements
• Suggesting and implementing new features to develop brand awareness, like promotions, competitions, giveaways, online events, etc.
• Looking for opportunities to increase brand exposure
• Establishing relationships with social media influencers, content creators, media publications, sponsors/partners, other brands, customers, and the K-pop community as a whole
• Collaborating, interacting, and working cross-functionally with other departments and team members at all levels including marketing, events, customer service, and warehouse to ensure brand consistency
• Communicating effectively to senior management
• Documenting work processes and providing training to other team members as needed
• Willing to take on other projects and duties as needed and/or assigned

 QUALIFICATIONS 

• 2+ years of proven recent work experience in social media marketing
• Bachelor's degree in Marketing or related field preferred
• Must be legally authorized to work in the United States
• Must be available for full-time work (hybrid of remote & in-office with willingness to travel if needed)
• Bilingual Korean/English skills
• Must have own laptop and reliable transportation for in-office work days
• Knowledge and passion for social media, K-pop, and K-entertainment
• Experience in creating social media strategies and content management
• Knowledge of online marketing channels and best practices for social media platforms
• Excellent verbal and written communication skills as well as copywriting skills
• Ability to deliver creative content (text, image, and video)
• Solid knowledge of SEO, keyword research and Google Analytics
• Strong communication, interpersonal, team management, problem-solving, organizational and tracking skills with high attention to detail
• Knowledge and understanding of budgeting
• Critical-thinker and a team player who also excels as an individual contributor
• Ability to manage time effectively, set and execute clear objectives and priorities, meet deadlines, and work well under pressure with a sense of urgency around time-sensitive tasks
• Willingness to work in a fast-paced environment and easily adapt to changing priorities
• Excellent work ethic, ability to balance multiple projects at once, and not afraid to wear multiple hats
• Flexible, motivated self-starter who is high-energy, enthusiastic, positive, collaborative, creative, and solution-minded with a roll-up-the-sleeves attitude and hands-on approach
• Readiness to work outside standard business hours when necessary
• High level of computer competency
• Proficiency in Microsoft Office (especially Excel) and Google Workspace (especially Drive)
• Knowledge and experience using image editing applications such as Canva, Picsart, Snapseed, etc.

 PLUSES 

• Experience in e-commerce, sales, advertising, copywriting, digital marketing/ads, retail, customer service, public relations, journalism, film/photography, and/or video editing
• Familiarity with web design
• Knowledge and experience using Adobe Creative Cloud (Photoshop, Illustrator, Premiere, After Effects, etc.)
• Proficiency with CRM systems (ClickUp, Freshdesk, etc.)
• Experience with Shopify

 
 REQUIRED APPLICATION MATERIALS 

• Resume (PDF)
• Cover Letter (optional)

Please email the above material(s) to admin@subkshop.com with "Social Media Manager Application" in the subject line. 

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[ PRODUCT DATA SPECIALIST ]

The Product Data Specialist will be responsible for maintaining and monitoring core data for K-pop products to ensure data is complete, accurate, and updated on a daily basis. They will ensure data quality requirements by gathering item data and digital assets for product pages and be in charge of product data related to all relevant sales platforms for the purpose of serving online customers through varied e-commerce channels and other business initiatives. They will work toward continuous improvement of existing procedures and protocols around data management operations. A full-time role is open for this position at our Anaheim office location.

Our ideal candidate is someone who is bilingual in English and Korean and has a wide knowledge of and strong passion for K-pop albums and goods. The candidate has an excellent work ethic and is focused, detail-oriented, responsible, hard-working, and comfortable working with large amounts of data in various spreadsheets and databases. We're looking for a proactive team member who can expeditiously complete their work within a designated time frame, while maintaining quality to meet company standards, and demonstrate care in our procedures. The ideal candidate has a collaborative, strong team-oriented mindset, and can work with, and across, various people, teams, processes, and technologies. The candidate has a good understanding of how the business operates and can confidently communicate updates, changes, and suggestions as needed.

 PAY 

• Starting from $3,000 per month ; DOE (depending on experience)

 BENEFITS 

• 401(k), Employee discount, Paid time off, Professional development assistance

 KEY RESPONSIBILITIES 

• Creating product pages for the main website and any other online catalogs
• Researching, gathering, translating (from Korean to English), and uploading accurate product information and digital assets such as release date, content, quantity, pricing, SKU, variant, size, weight, metadata, shipping, thumbnails, and other images
• Making sure product tags, URLs, collections, etc. are functioning properly
• Keeping up to date with new product information and differentiating between pre-orders, new releases, and general inventory
• Assisting with web image management and preparation such as cropping, resizing, and editing before uploading images according to webpage specifications
• Updating other teams with information and adjustments related to product data, quantity, size, weight, and price
• Communicating effectively with distributors, vendors, and clients in Korea as needed
• Auditing product data for inconsistencies and errors and correcting them
• Generating reports as needed
• Documenting work processes and providing training to other team members as needed
• Interacting, supporting, and working cross-functionally with other departments and team members at all levels including the warehouse, customer service, marketing, and creative teams
• Analyzing, investigating, and suggesting improvements for detailed processes including product publishing and identifying opportunities for growing the business
• Willing to take on other projects and duties as needed and/or assigned

 QUALIFICATIONS 

• Bachelor's degree preferred
• Must be legally authorized to work in the United States
• Must be bilingual (English and Korean)
• Must be available for full-time work in-office
• Must have own laptop and reliable transportation for work days
• Knowledge and passion for K-pop and K-entertainment
• Excellent organizational, planning, analytical, and problem-solving skills with strong attention to detail
• Excellent verbal and written communication skills
• Ability to multitask, meet deadlines, and work well under pressure with a sense of urgency around time-sensitive tasks
• Ability to manage time effectively and set and execute clear objectives and priorities
• Willingness to work in a high-energy, fast-paced environment and easily adapt to changing priorities
• Readiness to work outside standard business hours when necessary, including weekends
• Ability to act as a self-motivated, enthusiastic, flexible, and innovative team player with a roll-up-the-sleeves attitude and a hands-on approach
• Commitment to excellence and high standards
• High level of computer competency
• Proficiency in Microsoft Office (especially Excel) and Google Workspace (especially Drive)
• Knowledge and experience using image editing applications such as Canva, Picsart, Snapseed, etc.

 PLUSES 

• Knowledge of e-commerce and warehousing procedures
• Experience in Digital Marketing, Online Customer Service, and/or managing product data on Shopify
• Knowledge and experience using Adobe Creative Cloud (Photoshop, Illustrator, etc.)
• Proficiency with CRM systems (ClickUp, Freshdesk, etc.)

 REQUIRED APPLICATION MATERIALS 

• Resume (PDF)
• Cover Letter (optional)

Please email the above material(s) to admin@subkshop.com with "Product Data Specialist Application" in the subject line.

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[ WAREHOUSE ASSOCIATE ]

The Warehouse Associate is responsible for carrying out an array of basic warehousing, stock order, and packing/shipping duties. This role requires responsibilities such as, but not limited to, receiving and processing incoming stock and materials, picking and filling orders from stock, overseeing the packing and shipping of orders, and organizing inventory. Part-time and full-time roles are open for this position at our Anaheim office location!

Our ideal candidate is someone who has excellent work ethic and is detail-oriented, responsible, and hard-working. We're looking for a proactive team member who can expeditiously complete their work within a designated timeframe, while maintaining quality to meet company standards, demonstrate care in our procedures, and has a collaborative, strong team-oriented mindset.

 PAY 

• $17~$20 (depending on experience)

 
 SCHEDULE 

• Flexible schedule
• Part-Time: 20-29 hrs/wk
• Full-Time: 30-40 hrs/wk

 BENEFITS 

• Part-Time: Employee meals, Employee discount
• Full-Time: Paid time off, Paid family/medical leave, Employee meals, Employee discounts

 KEY RESPONSIBILITIES 

• Offloading delivery trucks and transporting merchandise into the warehouse
• Reading and deciphering work orders
• Locating and extracting merchandise from shelves and storage areas
• Confirming merchandise information matches that of the work order
• Inspecting the merchandise for damage, flaws, and irregularities
• Making boxes and packing the merchandise for deliver
• Transporting the packed items to the delivery trucks
• Adhering to state health and safety practices

 QUALIFICATIONS 

• Must be at least 18 years or older and authorized to work in the United States
• Ability to read and interpret written work orders
• Strong attention to detail
• Ability to lift boxes as needed
• Ability to work in a loud environment
• Ability to stand or walk for up to eight hours a day

 PLUSES 

• Knowledge of warehousing procedures
• Past experience in e-commerce

 REQUIRED APPLICATION MATERIALS 

• Resume (PDF)
• Cover Letter (optional)

Please email the above material to admin@subkshop.com with "Warehouse Associate Application" in the subject line.