- Include FAQs Answer #3
Items returned within 14 days of the delivery date, in the same new condition, still fully wrapped in its original plastic wrapping, will be eligible for a full refund or store credit.
Once the item(s) is received back in the warehouse, our team will examine the item to conclude the condition of the product and issue the refund within 5-7 business days.
Refunds will be issued back to the original form of payment used for purchase, and typically takes about 3-5 business days for the refund to fully process, but may vary per bank.
The customer is responsible for any and all shipping charges when making returns. Any shipping and handling fees from the original purchase is non-refundable, so the refunded amount will be less these fees.
Please ship the item you would like to return to -
1285 N PATT ST,
ANAHEIM, CA 92801
PLEASE NOTE - Each product may have its own return/exchange policy that is different from our general return policy which will be listed on the individual product page, in which case, the policy of that specific product will supersede our general policy.