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LOONA 2020 SUMMER PACKAGE - LOONA ISLAND (PRE-ORDER)

$52.95

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PRODUCT INFORMATION
PRODUCT INFORMATION

PACKAGE RELEASE DATE:

  • 08.13.2020

    ** This package is in pre-order. Order processing and shipping will begin once it is received in our warehouse.


PRE-ORDER BENEFITS:

  • SELFIE PHOTO CARD (First Press Only) - Paper / 1set 11ea (includes message from each member)
  • SPECIAL POLAROID (Limited First Press Only) - Random hand signed 1 out of 44 (only a limited number from first press will receive this randomly)

    ** Please note that the SELFIE PHOTO CARD and RANDOM LIMITED SPECIAL POLAROID are pre-order benefits for first press only.


PACKAGE CONTENTS:

  • OUT BOX
  • PHOTO BOOK - 200p
  • MAKING DVD - About 32min
  • Q&A BOOK - 28p
  • LUGGAGE NAME TAG - Webbing
  • PASSPORT CASE - PVC
  • LUGGAGE DECO STICKER SET - Paper / 1set 11ea
  • PHOTO SET - Paper / 1set 13ea

    ** The outer box/case is made for protecting the product underneath. Small scratches, flaws, discoloration, etc. on the case may occur during packaging/delivery and cannot be the reason for return or exchange.


ORDER PROCESSING & SHIPPING:

  • Orders are typically processed within 2-3 business days. The shipping speed applies after the order is processed.
  • If you place an order that includes one or more items that are in pre-order, shipping will occur once all items within that order are available to ship together, so please keep in mind that processing and shipping may be delayed depending on the items in your order.
  • Import/customs duties, taxes, and charges are NOT included in the price of the item or shipping costs. Any additional import fees are the buyer's responsibility.


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Size Guide

This is an approximate conversion table to help you find your size. If you have already purchased an item by our brand, we recommend you select the same size as indicated on its label.

WOMEN'S APPAREL SIZING

INTERNATIONAL XS S M L XL XXL XXXL
EUROPE 32 34 36 38 40 42 44
US 0 2 4 6 8 10 12
CHEST FIT (INCHES) 28" 30" 32" 34" 36" 38" 40"
CHEST FIT (CM) 716 76 81 86 91.5 96.5 101.1
WAIST FIR (INCHES) 21" 23" 25" 27" 29" 31" 33"
WAIST FIR (CM) 53.5 58.5 63.5 68.5 74 79 84
HIPS FIR (INCHES) 33" 34" 36" 38" 40" 42" 44"
HIPS FIR (CM) 81.5 86.5 91.5 96.5 101 106.5 111.5
SKORT LENGTHS (SM) 36.5 38 39.5 41 42.5 44 45.5

MEN'S APPAREL SIZING

INTERNATIONAL XS S M L XL XXL XXXL
EUROPE 32 34 36 38 40 42 44
US 0 2 4 6 8 10 12
CHEST FIT (INCHES) 33-35" 36-38" 39-41" 42-44" 45-47" 48-50" 51-53"
CHEST FIT (CM) 84-89 91-97 88-104 107-112 114-119 122-127 129-134
WAIST FIR (INCHES) 28" 30" 32" 34" 36" 38" 40"
WAIST FIR (CM) 71 76 81 86 91.5 96.5 101.5
SKORT LENGTHS (SM) 76 77.5 79 81 82.5 84 85.5

SHIPPING

** PLEASE READ ** SubK Shop is back to normal business activities while continuing to practice safety precautions as advised by the CDC. However, please check with your preferred courier service to check any delays in shipping times as a result of COVID-19. If your courier service is experiencing delays, delivery dates cannot be guaranteed. Thank you for your understanding and we hope everyone is staying safe and healthy.

  • Orders are typically processed and shipped within 1-3 business days (4-5 days when we have high volumes of orders).
  • Once an order has processed, delivery time depends on the chosen shipping method. After your order has been processed and shipped, you will receive a shipping confirmation that contains the tracking details.
  • If we are unable to process your order due to inaccurate or incomplete payment/shipping information, your order processing may be delayed.

RETURNS

  • Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • To complete your return, we require a receipt or proof of purchase.

 

There are certain situations where only partial refunds are granted (if applicable)

  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error
  • Any item that is returned more than 14 days after delivery

 

REFUNDS (if applicable)

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

LATE or MISSING REFUNDS (if applicable)

  • If you haven’t received a refund yet, first check your bank account again.
  • Then contact your credit card company, it may take some time before your refund is officially posted.
  • Next contact your bank. There is often some processing time before a refund is posted.
  • If you’ve done all of this and you still have not received your refund yet, please contact us by filling out this form.

 

EXCHANGES (if applicable)

  • We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us by filling out this form and they will give you return/exchange instructions.
  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
  • Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

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