SECRET NUMBER SECOND SINGLE [GOT THAT BOOM] VIDEO CALL EVENT WINNERS ANNOUNCEMENT
All winners will be emailed separately within 24 hours of this winners announcement using the Contact Email Address (if different from Zoom Email Address) provided with the entry. Please make sure to add email@example.com to your Contacts in order to keep our emails from going into your spam folder. All winners will be required to reply to the email and submit any required documents within 24 hours after its transmission.
**VIDEO CALL EVENT WINNERS PARTICIPATION INFO & GUIDELINES**
1. The Video Call Event will take place on Wednesday, January 13, 2021, starting 11:00PM PST (U.S. Pacific Time).
Winners will participate in the call in the order communicated in the winners announcement. Please keep an eye out for an email and any other communication from staff prior to your scheduled call.
2. The Video Call Event will take place via the Zoom app using the video call feature and will start at the slated time in the scheduled order of winning participants. In order to maintain the flow of the Video Call Event, we will be unable to accommodate anyone who is unreachable during their scheduled call or anyone who is having difficulty connecting through the Zoom app. Please make sure to read the Official Rules of the Video Call Event (https://www.subkshop.com/pages/secret-number-video-call-event-official-rules), download and register for the Zoom app, and familiarize yourself with the app so there are no issues on the day of the event. Your First and Last Name (as it appears on a valid photo ID) and Zoom Email Address used during entry must be the same as the info registered with your Zoom account.
3. If a winner misses the call twice, we may move onto the next winner and attempt the call one more time after the next winner’s turn if time permits, but any additional calls after the second missed call is not guaranteed. We also ask that winning participants kindly refrain from messaging or calling back the host in order for the event to run as smoothly as possible.
4. If there are any issues with the winner’s network connection or mobile phone set-up, it will be difficult to proceed with the Video Call Event, and if the winner is unable to connect or there are interruptions due to network problems, we will not be able to accommodate the winner with another call, so please make sure to check your network connection and environment as well as your screen, camera, and audio settings in advance and troubleshoot before the call.
5. Each winner will only be allowed one group video call with SECRET NUMBER. Winners will all have the same amount of time for the VIDEO CALL EVENT (1 minute per member, 5 minutes total). If a call is deemed inappropriate in any way, shape, or form, we reserve the right to terminate the call and disqualify the participant. Please keep in mind that unreasonable requests, personal questions regarding SECRET NUMBER and yourself, and questions that might be considered misleading are strictly prohibited.
6. This event is non-transferable, and the winner is the only person allowed to participate in the event. If the participant in the Video Call Event is not the selected winner, we will not be able to proceed with the event. The call will be terminated if anyone other than the winner participates in the call or there are others joining the winner in the Video Call Event.
7. We will not be able to accommodate any cancellations, refunds, or exchanges for SECRET NUMBER Second Single [Got That Boom] album orders placed within the Video Call Event entry period, regardless of whether a qualified entry is submitted or not.
8. Any SECRET NUMBER Second Single [Got That Boom] album(s) purchased during the entry period will start shipping approximately Monday, February 15, 2021. Shipping date is subject to change depending on when gifts/prizes are received from artist management.
9. All gifts/prizes for winners, including the signed album, will be provided courtesy of SubK Shop, even if you purchased an album as an entry method. The signed album will be given on top of the album(s) purchased, but will not include the SubK Shop Exclusive Photocard. Only the albums purchased as an entry will include the SubK Shop Exclusive Photocard.
10. Only the winner’s name will be written on the album, and asking for a special request will not be permitted.
11. Screenshotting, live-streaming, filming, and/or recording the VIDEO CALL EVENT is strictly prohibited. The winner may be disqualified for the event and the call terminated if any of these take place.
12. As much as you love and care for the artists, we ask that you refrain from any inappropriate behavior/speech and ask that you treat the artists with the same respect that you’d like to receive.
13. Please familiarize yourself with all guidelines, rules, and any instructions of the coordinating staff members prior to or on the day of the event. There may be changes in schedule or procedure depending on the circumstances of the video call event day, so please make sure to follow and pay careful attention to the instructions provided by the coordinating staff. The Official Rules can be found at https://www.subkshop.com/pages/secret-number-video-call-event-official-rules.
14. We shall not be responsible or liable for any loss or damage of any kind incurred as a result of the use of the services, participation and content of this event, violation of the Official Rules, or failure to follow instructions provided by staff or artist management.
15. Any personal information obtained for the participation of this event will strictly be used for the event and will be retained for up to 7 days and destroyed after said period.
16. This event may be modified or cancelled without prior notice.